Refund policy

All items are final and no returns will be accepted. 

If you received an incorrect product or your product came broken, please email us at Pipedupco@gmail.com, or call us at 720.573.6933 to have us resolve the issue for you! Be very careful when handling broken glass! Refer to our Conditions of Use for more extensive details about returns and replacements.

Conditions of Use

NOTICE TO OUR CUSTOMERS:

ALL SALES ARE CONTINGENT UPON BUYERS AGREEMENT TO USE REASONABLE DILIGENCE TO ENSURE LOCAL, STATE AND FEDERAL LAWS ARE OBEYED REGARDING THE USE, MARKETING AND RESALE OF TOBACCO PRODUCTS IN THE PURCHASING MUNICIPALITY.

You are responsible for ensuring that you are eligible for the exemption you are claiming. Each state’s laws governing exemptions are different, and you will be held liable for any tax, interest, and possible penalties imposed by the member state if your purchase is not legally exempt. To determine which sales and use tax exemptions are allowed in your particular state, please refer to your state’s web site or other information available relating to their exemptions. By agreeing to these Terms & Services, you hereby declare that the information you provide is accurate and complete.